VALTRYONEX Money Back Guarantee Policy

At VALTRYONEX, we strive to ensure our customers are fully satisfied with their purchases. If you are not completely satisfied with your purchase, you have 30 days from the date of receipt to return the item for a full refund, subject to the terms outlined below.

Eligibility for Refund

• The item must be returned in its original condition, unopened, and unused.
• Proof of purchase from VALTRYONEX is required for all returns.
• Items marked as final sale or non-returnable are not eligible for refunds.

Initiating a Return

1. Contact our customer support team at support@valtryonex.com to initiate a return request.
2. Provide your order number and details of the item you wish to return.
3. Our team will provide you with a Return Authorization Number (RAN) and return instructions.

Processing Your Refund

• Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria.
• Refunds will be processed to the original payment method used at the time of purchase.
• Please allow 5-7 business days for the refund to reflect in your account after approval.

Exceptions and Exclusions

The VALTRYONEX Money Back Guarantee does not cover the following:

• Items damaged due to misuse, neglect, or improper installation.
• Shipping and handling charges.
• Products purchased from unauthorized dealers or channels.

We reserve the right to amend this policy at any time. For any questions or concerns, please reach out to our customer support team. Thank you for choosing VALTRYONEX.